In increasingly strained healthcare settings, effective communication is essential for establishing a rapport between patients and clinicians. We conducted semi-structured interviews with 12 hospitalized pediatric patients using low fidelity mockups of an inpatient-facing tool. We examined participants’ attitudes toward emojis as a method of emotional communication and found that participants expressed interest in using emojis to convey pain and emotional subtext to their providers during a hospital stay.
Learning Objective 1: Understand new attitudes towards pictorial methods of emotive electronic communication in pediatric settings.
Calvin Apodaca (Presenter)
University of Washington
Shefali Haldar, University of Washington
Sonali Mishra, University of Washington
Maher Khelifi, University of Washington
Ari Pollack, Seattle Children's
Wanda Pratt, University of Washington